A Professional’s Look At Visual Merchandising

Posted by on Dec 15, 2015 in Our Blog

“To improve is to change. To be perfect is to change often.” – Winston Churchill   Let’s face it. Competition from online sales is today’s biggest challenge. But savvy retailers are taking action. They are differentiating themselves from online merchants by creating innovative product displays and customer-friendly store environments. By focusing on visual merchandising, they […]

Maximize! Don’t Compromise!

Posted by on Nov 18, 2015 in Our Blog

“The sale begins when the customer says yes.” – Harvey McKay   The countdown has begun. Fortunately, you are prepared. Your schedules and day off policies are written. Extended hours are posted. Holiday sales and promotions are in place. Inventory levels are bulging, and the focus is sharply on the huge seasonal sales goals. It’s […]

Team, Team, Team!

Posted by on Nov 6, 2015 in Our Blog

  “Coming together is a beginning. Keeping together is progress. Working together is success.”  Henry Ford Retail is in my blood. Throughout my management career, I always looked forward to this time of year. The hard work I had put into building my team was about to pay off. The effort I spent building relationships, […]

Legendary Customer Service

Posted by on Oct 29, 2015 in Our Blog

    “People don’t care how much you know until they know how much you care” ― Theodore Roosevelt With over 25 years of experience as a retail sales executive, customer service is a subject near and dear to my heart. Today it is more important than ever. We are in the midst of unprecedented change […]

Is Your Sales Team Ready to March into Battle?

Posted by on Oct 19, 2015 in Our Blog

  “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.”  – Abraham Lincoln This week we continue looking at ways to prepare for the upcoming holiday selling season. By now your distribution centers are full, your advertising and marketing campaigns finalized, seasonal mailings and web […]

Creating New Customers During the Holiday Selling Season

Posted by on Oct 12, 2015 in Our Blog

“The purpose of a business is to create a new customer.” – Peter Drucker As the holidays rapidly approach, I’ve been asking my clients these three questions: What are you doing to prepare your stores for the upcoming selling season? Do you have a strategy in place? Is everybody on your staff prepared? In the […]